Failover-to-Cellular: Another example of customer driven innovation at Opengear

The productivity loss due to Internet downtime in an enterprise or at remote sites can be staggering making a “failover” Internet connection a necessity for most businesses. A research study conducted by the Aberdeen Group estimated that the industry average cost of downtime was about $110,000 per hour in 2010 and about $212,000 per hour in 2012!

average cost of downtime

As we head into 2015, that cost is guaranteed to be significantly higher for most organizations, be it retail, healthcare, education, financial services, transportation or any other business. Until very recent, building in redundancy to avoid downtime could easily cost a fortune making it uneconomical for all but the largest enterprises. However, high-speed 4G LTE cellular technology has been a disruptive technology in this space. A high-speed 4G LTE cellular connection can easily serve as Continue reading

LISA 2014 Experience

Large Install System AdministratorsScreen Shot 2014-11-24 at 5.41.24 PM (LISA) show is one of my favorite events and this year it was in one of my favorite cities, Seattle. Seattle is home to Microsoft, Starbucks, Amazon, Costco, Nordstrom, Outerwall, F5 and so many others. The 1,110 attendees were the most since 2007. They are smart and as diverse as any crowd I have been around. No one at this show cares if your hair is green, red or purple nor do they care if you are wearing a full-length fur coat or kilt with combat boots. The people here run the largest networks in the world and they do it with precision and efficiency.

There was a broad list of interesting topics at LISA 2014, however Opengear also created quite a stir with the release of the CM7100, an ideal product for large data centers and labs looking for performance at a great value. It doesn’t hurt any of these hacker’s feelings that it is also Continue reading

Online Demo Tour: Vendor-Neutral Power Control

Welcome to the second instalment in this series of articles about our online virtual demo, where we’ll start to dig deeper into Opengear’s advanced features.  In part 1, we explored the various ways of reaching its virtual serial ports to try out out-of-band console management.

Since then, we’ve updated the online demo to our latest firmware release (3.12) which brings with it a host of new features.  One of these is our all new Manage Devices UI that allows you to take advantage of the advanced capabilities of the Opengear’s vendor-neutral power management subsystem, via a simple to configure, easy to use browser interface.

What is vendor-neutral power management?

Vendor-neutral power management simply means your Opengear appliance has built-in capabilities to monitor and control power devices (such as switched PDUs, UPSes and IPMI-enabled servers) from over 100 vendors, including Eaton, Raritan, APC and Server Technology, via serial, network (directly or routed) or USB.

Continue reading

Increase ROI With Cellular Out-Of-Band Network and Data Center Management (VIDEO)

There is a revolution underway in out-of-band management. Cellular out-of-band management can help keep you in business during a network outage, increase network availability, minimize disruption and downtime and reduce operating costs.  Get on board!

Opengear is a leading provider of critical infrastructure management solutions delivering advanced console servers, remote management, monitoring and cellular out-of-band products. Opengear cellular out-of-band management solutions deliver increased ROI.

When Network Engineers and System Admins think of cellular, there is a tendency to think of the cost of data on their cell phone plan and assume the costs and plans would be similar for a cellular device for their network. But this is a mistake as Opengear cellular solutions are covered under Machine-to-Machine (M2M) plans and use very little data. M2M plans can start at  $5 per month for a 1 MB plan.  That can save approximately $660 per site annually versus POTS lines.

Because it’s IP-based, cellular out-of-band management provides more capability than a modem connection. For instance, you can text your device, wake it up, send alerts, and more.

If a remote site goes offline, a Network Engineer or System Admin will still be getting telemetry because the cellular interface will be communicating with them. They will know which piece of equipment failed before they even connect. This always-on management access and control is how our cellular OOB management solutions minimize network downtime.

Some quick facts – Cellular Out-Of-Band Equals Resilience:

  • 4G/LTE wireless offers speeds up to 1,000 times faster than a 56k modem.
  • Cellular data plans for out-of-band management devices provide reliability at a fraction of the cost of consumer data plans and POTS lines, providing an immediate ROI.
  • Cellular out-of-band devices can provide always-on management access and control to minimize network downtime and improve mean-time-to-repair.
  • The cost of sending a technician to repair a remote site can add up to thousands of dollars when you consider travel expenses of airfare and hotels.

Announcing the CM7100 Console Server at Interop NY 2014

It was great being at Interop NY 2014 this year, and it was a great opportunity to showcase the newest of our products, the CM7100 Console Server. This seventh generation device delivers a highly reliable and powerful console server that radically simplifies out-of-band access and management of your critical IT and network infrastructure.

While we were sharing our news with expo attendees who visited our booth, we were surprised by a visit from TMCnet, who took a moment to speak with our East Coast Sales Manager, Joe Valha with cameras rolling, which means
you get to experience what it was like to visit our booth, it’s almost like you were there, except for the 15-second promo at the start of the video below:

How the Presidio Exchange Forum 2014 Learned About Cellular Out-Of-Band Failover

Opengear Booth at Presidio Exchange 2014I recently participated in the Presidio Exchange 2014 forum. Presidio holds this event as a focused training and knowledge transfer opportunity allowing the Presidio engineering and sales teams to meet with key partners for in-depth training sessions and hands-on labs. This was my first time attending Presidio’s national conference and representing Opengear. It was Opengear’s second year exhibiting. It was a great opportunity to meet network engineers, solution architects, project managers and data center engineers in a casual environment. The level of technical expertise was very high and it was good to talk to an audience that already had a good understanding of console server management. By the end of the first day, Continue reading

Embedded Cellular vs External Dongles: Don’t Get Left Hanging

Cellular dongles are akin to acoustic coupler modems of the late 1980's.

Cellular dongles are akin to acoustic coupler modems from the 1980’s.

Enterprises rely on out-of-band management and wired network fail-over using cellular to deliver up-time and quick recovery in the case of a failure. When choosing between embedded or external dongle-based cellular solutions, one might be tempted by the allure of the low price points of dongles. But this thinking is penny-wise and pound-foolish. Unfortunately, for buyers trying to save money in the short term, external dongles will adversely affect the critical functions of Continue reading

Out-Of-Band Management Delivers Business Resilience

Network downtime is frustrating and very costly to millions of businesses all over the world. Out-of-band systems mitigate the costs and frustrations of IT downtime.

Opengear developed this infographic to help illustrate the issues involved and the potential risks that can be mitigated with a solid out-of-band management strategy: Continue reading

Top Three Reasons To Adopt Cellular Out-Of-Band Management Solutions

Earlier this month, I was asked by Data Center Post about using cellular for out-of-band network management. My response identified the three biggest reasons why an IT department should consider using cellular connections instead of traditional modems for their OOB needs. I felt it was important enough to share with our faithful blog readers as well, so here is a brief recap (you can read the full article here):

Ensuring up-time and system availability are key benchmarks for the IT department of just about every organization, and if it isn’t it probably should be. By adopting cellular out-of-band management solutions, organizations can expect to realize these three core benefits: Continue reading

LTE Leads the Way Forward in M2M Communications, Out-Of-Band Management

As the markets for voice and data mature, carriers are looking to machine-to-machine communications (M2M) to become the new engine of growth. Through connectivity embedded in everyday objects such as lampposts, household appliances and even automobiles, M2M forms the backbone of the rapidly emerging Internet of Things, the blanket term for a worldwide network of IP-enabled devices communicating with each other.

Increasingly, 4G LTE is playing a key role in the rise of M2M, which isn’t surprising given its material advantages over 3G in terms of speed and spectrum utilization. LTE is already well-known as a fast data pipe, but its uses are diverse, covering Continue reading