Opengear, the Next Big Thing in Out-Of-Band Management

So one might ask, who’s the best?

This question seems to get asked a lot as people make many important purchases; a new TV, car, smartphone, or even a console server, wink-wink. Research is an important part of the purchasing cycle. So, if you have been considering the purchase of an out-of-band management (OOBM) solution for your networks, you’ve definitely come to the right place. Within this report, you will find we do all the legwork for you.

There are a few important factors that go into purchasing a top-notch OOBM solution. Wasting no time, here they are. (You may notice a certain bias. See byline, above):

Totally awesome reputation? Check!

Active product development? Check!

Excellent product support? Check!

Does the vendor listen to customers, or are they making products that are not relevant in today’s market?

Is the vendors’ out-of-band management solution wicked-cool? Definite check!

Can it handle all of my OOBM needs and more? Basically, is it able to do everything but my dirty laundry? (We are totally awesome, but we are definitely not your maid.)

If you can confidently answer “Yes!” to all of these questions, you already know you’ve come to the right place.

In the last year, Opengear has been very active in hitting all these objectives … and more. We believe you’ll find we are the industry leader in out-of-band management, with the most flexibility and product features to confidently keep your critical infrastructure running. And to go along with these best features, you can always count on getting a personal touch when a question arises or support is needed … for whatever the reason.

To highlight just a few of our important product features:

  • Cellular, Cellular, Cellular; that’s right, we just said cellular in a console server. 3G/4G-LTE. Super cost effective! What are you spending on your OOB connectivity?
  • Integrated flash storage, with T/FTP server;
  • Remote power control;
  • Top of the rack; datacenter ready;
  • Remote monitoring & alerting; with environmental response; and
  • Super-accurate GPS time synchronization.

Click here for a list of things we have been adding to our products over the past year. Further, throughout 2014 and into 2015 you will see another great year as we continue paving the way through uncharted OOB territory.

Are you interested in having a roadmap discussion or would like an in-depth product demonstration? Excited about what Opengear has to offer, and possibly considering attending some industry tradeshows this year?

We would love to chat and meet in person. We offer some of the best swag around. For a list of tradeshows we will be attending & exhibiting, click here to find out more. Your competition already has.

Channel Surfing With 4G Mobile Broadband: A Device Certification Nightmare

Tony-1LTE (Long Term Evolution of GSM/UMTS), marketed as 4G, emerged as the winner of the broadband cellular wars following the initial release of 3G (3rd Generation Partnership Project UMTS-3GPP & EV-DO-3GPP2). During the past five years a plethora of technologies filled the void between 3G and the promised 4G with titles such as 3.5G (HSPA, EV-DO Rev. A), 3.75G (HSPA+, EV-DO Rev. B) and 3.9G(DC-HSPA+, EV-DO Rev.C). Although claimed as an evolution of GSM/UMTS, LTE (3GPP Rel 8 or … Continue reading  

Retailers Target Cyber Crime

I know we say it all the time and it begins to sound cliché, but Opengear offers the most Screen Shot 2014-03-11 at 9.50.42 PMsecure remote access solution on the market today.  Whether you are accessing the device over the LAN/WAN, a secondary management LAN or a cellular out-of-band management connection you can be assured that Opengear has the most hardened security features to defend against cyber crimes.

Last week a customer of Opengear authorized me to share his experience with Opengear and how it could have blocked a similar cyber attack that Target experienced last year. Continue reading

Online Demo Tour: Serial Console Management

Consoles

Uh oh, time for out-of-band

Our virtual demo has proven immensely popular as a way for new users to learn about the many and varied capabilities of our products, but let’s face it – first time you log in to an Opengear and see all those features laid out in front of you, it can be a little overwhelming.

This is the first in a series of posts to demo some of the features of our demo (yo dawg, I heard you like demos), so go ahead and open up a new browser tab to http://demo.opengear.com, and let’s get started.

Launching the demo

First, fill in a few details about yourself and click Start Demo.  Each online demo starts a freshly created virtual Opengear box that boots up and runs in the cloud with a unique IP address, for the demo’s hour long duration. Continue reading

Is it Time to Replace Your Legacy Terminal Servers?

WHY OUT-OF-BAND TERMINAL SERVERS BECOME GHOSTS

BackgroundIt is not uncommon to see remote access solutions (terminal or console servers) still in the racks years after they were last upgraded or even covered by warranty.  There are several reasons for these “ghosts” or “zombies” as they are sometimes referred to:

  • The longevity of some of these devices – they just keep going and going
  • They are not used on a daily basis
  • They span projects and moves/changes and fall outside regular refresh projects

WHAT HARM CAN A GHOST DO? – LOTS

All too often we talk to customers who have legacy serial console servers but have not upgraded them in years. This presents some challenges:  Continue reading

Why Cellular Out-Of-Band Management Is Better Than DSL

Screen Shot 2014-02-22 at 2.58.26 PMThe other day I was talking with a network engineer from a large hosting company in Denver, CO. He was looking for a cellular out-of-band management device to attach to a router, switch and firewall for a remote data center location. We discussed the ACM5004-GV-E, our Verizon version, as he wanted to try the product he has heard many of his peers say is “the best OOBM device on the market today.”

After a discussion about the limitless hardware and software features the product offers, I asked him what he is using today for OOBM. His response actually stunned me. 6 months ago they ordered a 128k DSL line from their CLEC (a well known name) for $125/month as an OOBM circuit to these devices. It still had not been installed so he decided it was time to call Opengear. With data plans as low as $5/month and the ability to activate the ACM5004-GV-E within 24 hours of receiving it, he decided to cancel his DSL line order and buy a new Opengear cellular product. Continue reading

The effect of malicious traffic on your network

Late last year the security firm Incapsula published a report analysing website traffic, evidencing the majority is from non-human activity. The good news is spam activity is down, the bad news is attackers are getting more sophisticated and DDoS attacks are still on the rise.

Incapsula reported that in 2013 over 60% of the overall web traffic was generated by non-human entities and around half of that was related to malicious botnets. The experts observed 1.45 billion bot visits on nearly 20,000 sites on Incapula’s network in around 90 days, the traffic was originated from any of 249 countries in the world.  Incapsula are not the only source, the AV-TEST Institute registers over 200,000 new malicious programs every day, and report exponential growth in malware in the last 12 months. These figures are enough to concern any network manager.

Always-available monitoring and being able to manage your network when needed from any location and at any time – even in the throes of a DDoS attack – is key if you are to deliver a rapid response to problems on your network. Having remote monitoring and out-of-band management in place ahead of time is essential to help mitigate the growing risk of malicious traffic, by detecting irregularities that may be the precursor to malicious activity, and allowing you to maintain remote control to deal with attacks as and when they happen - to ensure your business not affected.

Survey says

The results are in… our 2013 customer survey is complete. Many thanks to everyone who took the time to complete the questionnaire – your feedback helps us ensure we are developing in the right direction and that our product improvements are of the most value to you.  Opengear has historically provided out-of-band management solutions that were utilized as alternate access methods during network problems.  Our customer survey told us our product uses are changing.

Regular access

Chart_Q1_140209One third of our customers regularly use Opengear solutions for accessing their remote equipment, and 73% of our customers use them for non-emergency situations.  Out-of-band solutions are typically only used during network downtime, but our solutions are used regularly.  This was the most satisfying result of the survey.  We strive to provide high performance solutions that solve customer problems.  Corporate access to remote sites has become critical in the age of hosted applications, and our customers are regularly using Opengear solutions in this environment.  This is directly in line with our strategy of providing the most feature-rich, cost-effective, flexible solutions for secure remote infrastructure management. Continue reading

How fast is fast?

How fast is LTE?

My conversations with customers about deploying LTE enabled Out-Of-Band always wind their way towards the inevitable question about speed.  I have lots of hard science in my back pocket to lob back at that one and have armed myself with lots of Mbps and RSSIs.  There are sites and FAQs on LTE speeds (spoiler alert – 20 Mbps in most cases) and your experience may vary based on location, signal strength and your speed orbiting around the sun. But I always wondered what the “human metric” might be so I decided to put it to the test.

1. Start with science:

I conducted a small experiment in my home using our latest generation OOB solution – the IM7200. This juggernaut is the Big Foot of the OOB arena. Not the furry guy but the pickup truck on steroids.  With a 1GHz processor and loaded with 256MB SDRAM this hulk has LTE fuel injection. I sometimes wonder if I should have a permit for this thing.

Big Foot:

Bigfoot_17

IM7200 – The Big Foot of the OOB arena:

IM7200-Antenna-Side2-500 Continue reading

What are these antennas doing on your OOB? – Presidio Exchange 2013

“What is that? OOB with antennas?”

This was my first year exhibiting at the Presidio Exchange and it was a great experience. The event draws over 1000 Presidio technicians and team members and we had a chance to speak to many of them at our table top booth to talk about how their customers could benefit from deploying Opengear solutions.  Like many shows we got lots of questions about the antennas on our console servers.

photo As the evening progressed it became very clear that while everyone understood the inherent value of our remote access solutions the idea of doing it over cellular links was very new.  But it made complete sense to everyone and that is actually not that surprising.  Each group had someone interested in the 3G/4G/LTE cellular options offered by Opengear.  Presidio in fact has an entire group dedicated to mobility and they were excited by what they saw. Traditionally the term mobility usually means either M2M equipment that hands off 3G/4G/LTE to remote equipment or it refers to the wide world of mobile workers. The mobility team members I talked with were very quick to see the application of cellular links to OOB as being very relevant to their team.   This seems one more indication just how wide spread cellular application are becoming to IT. Continue reading